Home > CICS Explorer, Web 2.0 > IBM Support Portal and CICS Explorer

IBM Support Portal and CICS Explorer

You probably know about the CICS Explorer and you probably know about the IBM Support Portal… how about making them play together?

I only recently discovered the Support Portal (via this blog entry and video) but when, erm, exploring it I found it supported RSS feeds. I’m a fan of feeds but hadn’t thought of integrating them with the CICS Explorer. I have wanted to think of the Explorer as being the centre of more than just CICS operation and admin tasks, and something aimed at service and support would be a good direction to look at. Hmm… so service and support news on the web, available via a feed, plus the Explorer… bingo! How about a feedreader in Explorer.

A quick look on Eclipse.org led me to RSSOwl, the feed reader for Eclipse, and its update site. A quick addition of http://boreal.rssowl.org/update/eclipse/ to the Eclipse with Explorer SDK and hey-presto, feeds for CICS Transaction Server from the Support Portal right in my CICS Explorer!

CICS Explorer with an integrated RSS feed reader

CICS Explorer with an integrated RSS feed reader

Apologies for not actually connecting up the Explorer, but I’ve not brought up my CICS for a while and it probably need some attention before I get it going in single-server mode. Update 25th May – I did this with the Explorer SDK installed in Eclipse, and it worked smoothly. It should install into the standalone RCP Explorer too, just like the CICS Tools plugins and the PD Tools plugins, but that’s not what I did.

Of course, you can add other feeds to your enhanced Explorer… you can see I’ve added the feed for Master Terminal into mine alongside the Support Portal feed.

Update 11th June…

Rational Team Concert has a very nice Feed Reader built in:


Categories: CICS Explorer, Web 2.0
  1. Ian J Mitchell
    May 10, 2011 at 8:42 am

    Gosh, those screenshots do come out small… you’ll just have to try it for yourself!

  2. Ian J Mitchell
    May 25, 2011 at 8:40 am

    OK, so it’s been pointed out that I was wrong to say that the standalone Explorer RCP doesn’t allow extra plugins to be installed – of course, it does, that’s how we extend it with all the extra CICS tools and PD tools plugins. So, many apologies to everyone for making that mistake.

    (And when I get to ask for permission to amend the article, which I seem not to have, then I’ll make it clear up there too.)

    • ijmitch
      May 25, 2011 at 12:11 pm

      There – corrected in main post as well now.

  3. Steve Webb
    May 27, 2011 at 2:32 pm

    Very interesting post Ian!

  4. Ian J Mitchell
    June 11, 2011 at 8:07 am

    Rational Team Concert (which we’re now using at Hursley as our planning, tracking AND source code management tool) has a great built-in Feed Reader. I’ll add a screen shot to the article shortly.

  5. William Myers
    June 29, 2012 at 8:42 pm

    I tried to install RSSOwl in CICS Explorer Version: [build id: 201205240100] and the install fails “Cannot complete install because one or more required items could not be found”. No clue is given as to what could not be found. A screen shot of the error window can be provided.

    • ijmitch
      July 3, 2012 at 7:01 pm

      I’ve not tried with V1.1.1.1 but we don’t think there should be an insurmountable problem – perhaps you need to have the Eclipse update site available at the same time so that additional dependencies can be satisfied.

    • William Myers
      July 18, 2012 at 11:33 am

      I took your suggestion and added the Eclipse site http://download.eclipse.org/releases/indigo to the CICS Explorer site list and made sure the Contact all update sites during install to find required software box was checked. I received a different error this time when trying to install RSSOwl as shown below. I am not sure what this error is saying or how to proceed.

      Cannot complete the install because of a conflicting dependency.
      Software being installed: RSSOwl in Eclipse (org.rssowl.eclipse.feature.group
      Software currently installed: IBM CICS Explorer (com.ibm.cics.explorer.product
      Only one of the following can be installed at once:
      Team Support UI 3.5.102.R36x_v20110203-1036 (org.eclipse.team.ui 3.5.102.R36x_v20110203-1036)
      Team Support UI 3.6.101.R37x_v20111109-0800 (org.eclipse.team.ui 3.6.101.R37x_v20111109-0800)
      Team Support UI 3.6.100.I20110525-0800 (org.eclipse.team.ui 3.6.100.I20110525-0800)
      Cannot satisfy dependency:
      From: Eclipse Platform for Explorer (com.ibm.cics.eclipse.platform.feature.feature.group
      To: org.eclipse.team.ui [3.5.102.R36x_v20110203-1036]
      Cannot satisfy dependency:
      From: IBM CICS Explorer (com.ibm.cics.explorer.product
      To: com.ibm.cics.eclipse.platform.feature.feature.group []
      Cannot satisfy dependency:
      From: Eclipse Platform 3.7.0.v20110530-9gF7UHNFFt4cwE-pkZDJ7oz-mj4OSEIlu9SEv0f (org.eclipse.platform.feature.group 3.7.0.v20110530-9gF7UHNFFt4cwE-pkZDJ7oz-mj4OSEIlu9SEv0f)
      To: org.eclipse.team.ui [3.6.100.I20110525-0800]
      Cannot satisfy dependency:
      From: Eclipse Platform 3.7.1.r37x_v20110729-9gF7UHOxFtniV7mI3T556iZN9AU8bEZ1lHMcVK (org.eclipse.platform.feature.group 3.7.1.r37x_v20110729-9gF7UHOxFtniV7mI3T556iZN9AU8bEZ1lHMcVK)
      To: org.eclipse.team.ui [3.6.100.I20110525-0800]
      Cannot satisfy dependency:
      From: Eclipse Platform 3.7.2.v20120207-1839-9gF7UHPDFxGjd-PqDr2jX_4yKaumkoHTz04_q-q (org.eclipse.platform.feature.group 3.7.2.v20120207-1839-9gF7UHPDFxGjd-PqDr2jX_4yKaumkoHTz04_q-q)
      To: org.eclipse.team.ui [3.6.101.R37x_v20111109-0800]
      Cannot satisfy dependency:
      From: RSSOwl in Eclipse (org.rssowl.eclipse.feature.group
      To: org.eclipse.platform.feature.group 0.0.0

  6. April 21, 2013 at 9:10 am

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