Home > CICS, CICS Explorer, CICS TS, community, feedback > New web based system for CICS TS customer requirements!

New web based system for CICS TS customer requirements!

November 11, 2011 Leave a comment Go to comments

As of late yesterday, IBM is now using a considerably more open and transparent requirements system for CICS Transaction Server enhancement requests. Everybody can now submit and track their CICS TS requirements directly thorough this new web based system. The new system is called the “Request for Enhancement” system – or RFE – and is located on the developerWorks RFE site at the following link:

https://www.ibm.com/developerworks/rfe

RFE has a lot of new capability that should benefit everybody out there working with CICS TS, as well as everybody here in Hursley who spend our days working on it. Customers can now directly create new requirements, and view, comment and vote on other requirements. That information comes through directly to us in the lab, where we can respond straight back with comments and questions about those requirements.

The first CICS TS requirement that was raised in the new system was a no-charge ‘try before you buy’ edition of the latest CICS TS releases. If you want to learn more about that idea, why not test out this new requirements tool by going to the following link and looking at the submission. If you have any comments, or would like to vote for us to deliver it, please join in!

http://www.ibm.com/developerworks/rfe/execute?use_case=viewChangeRequest&CR_ID=14583

Don’t worry if you currently have open requirements in our existing FITS system, or if you have perhaps submitted them via a recent survey, etc. We are continually reviewing all those requirements. However, if you would like to be a bit more more pro-active, then please feel free to go in and resubmit them (or indeed, add any new requirements) into this new RFE tool. We can’t promise to deliver everything you ask for, but we can assure you that we will respond in a timely manner, and that you will be able to interact with us and track the progress of your requirements though this new tool.

This is an exiting opportunity for all of us, and we are looking forward to using this new technology to have some interesting conversations with you all.

Cheers, Andy (CICS TS Product Manager)

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  1. Peter X. DeFabritus
    November 11, 2011 at 1:35 pm

    How can one enter a CICS requirement on the RFE page if one must pick the associated brand for the requirement and the only brands allowed are Tivoli, WebSphere and Rational?

  2. Simon Dodge
    November 11, 2011 at 2:00 pm

    Hi Andy, Will RFE be populated with existing FITS requirements ? That could avoid duplication of items. Or is RFE more of a web based tool for entering new items that will eventually/possibly end up in FITS ?

  3. Andy
    November 11, 2011 at 4:50 pm

    Peter, – It’s under WebSphere, which is the division under which CICS falls. So you need to select WebSpgere ==> Transaction Processing ==> CICS TS. Actually, since we are leading this project for all of WebSphere, we are the only product under that brand at the moment.

  4. Andy
    November 11, 2011 at 4:53 pm

    Simon, – RFE will replace FITS. We are intending to manually move these over, after giving customers the opportunity to move them themselves. There are lots of benefits for customers if they resubmit themselves – however we are happy to do it on their behalf. If you have any specific FITS requests in mind, send me a PM and we can prioritize them.

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